Thursday, July 24, 2014

iLO 4 causes PSOD

A majority of the environments I work on are HP, Cisco UCS, or Dell servers these days. Not in any particular order, but that just seems to be what I see the most of. I have been seeing a lot of activity related to an issue I have not personally run into but HP has released a tech bulletin on. That issue is related to HP's iLO 4 firmware. The issue seems to be the following;

"HP iLO 4 may experience Intermittent Non-Maskable Interrupt (NMI) Events on Proliant G8 Servers with HP iLO 4 firmware versions 1.30, 1.32, 1.40 and 1.50."

If you experience these NMI events it is possible for bad things to happen on your OS

  • VMware ESXi hosts may experience Purple Screen of Death (PSOD)
  • Linux Operating Systems will display a Message indicating an NMI occurred
  • Microsoft Windows will experience a Blue Screen of Death (BSOD)

HP's Tech Bulletin concerning this issue can be located here
HP's solution to this issue is to update to iLO 4 version 1.51 or later, 1.51 can be found here

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